SERVICE HISTORY: WHY KEEPING RECORDS MATTERS

Keeping a tidy record of your car’s service history might not feel like a top priority – but whether you’re looking to sell, make an insurance claim, or just want to make sure your car runs smoothly, those records can make all the difference. Here’s why service history matters and how you can stay on top of it.

WHY SERVICE HISTORY IS SO IMPORTANT

A detailed service history has real, tangible benefits for you and your car, and helps us mechanics when the time comes to repair or perform a service.

1. BOOSTING RESALE VALUE

Second-hand car buyers want reassurance that they’re getting a good car. A full service history shows that yours has been well cared for, and it gives buyers confidence that they’re less likely to face expensive issues down the road.

A car with a complete service record can command up to 20% more in resale value than one without – so there’s a big incentive to keep track of those invoices and certificates!

2. SMOOTHER INSURANCE CLAIMS

If you ever need to make an insurance claim on your car, having service records can save you a ton of hassle. Some insurers ask for proof that the vehicle was in good condition and well taken care of before agreeing to a payout – particularly if the claim involves mechanical failures or damage that could be tied to maintenance issues.

No records? You could be looking at a reduced settlement… or even a rejected claim.

3. EASIER WARRANTY REPAIRS

If your car is under warranty, service records are essential. Most warranties require regular servicing at specific intervals, and with approved parts. Skipping a service (or failing to document it) can void the warranty, leaving you to foot any repair bills.

4. PREVENTING LONG-TERM ISSUES

Service history isn’t just for resale or insurance; it’s a practical tool for keeping your car in tip-top condition. Knowing when parts were replaced and when oil changes were made helps you stay on top of maintenance schedules – and avoid breakdowns.

WHAT SHOULD BE INCLUDED IN A SERVICE HISTORY?

The more detail, the better. And a record showing that genuine manufacturer parts were used during servicing can further increase your resale value.

Here’s an incomplete list, but a common set to find in a great service history:

  • Garage receipts and notes
  • Service book stamps
  • Digital service records
  • MOT certificates

Digital service records are becoming more common with newer cars. These online logbooks are accessible to you and service providers. Be careful, as some are locked down to manufacturer service centres only… Which can make things harder if you trust your local garage!

Also, it’s a good idea to keep MOT certificates alongside service records, to help create a full picture of the car’s condition over time.

HOW TO KEEP YOUR SERVICE RECORDS ORGANISED

Keeping your records in order sounds like a right chore… But with a few simple steps, you’ll save yourself time and effort down the line. You’ll thank your past self for it, one day!

GO DIGITAL WHERE POSSIBLE

If your car’s service history is managed online, make sure you have login details for the system. You can also go digital yourself – by scanning paper records with your phone and storing them in iCloud or Google Drive.

MAKE A DEDICATED FOLDER

If you prefer paper records, use a dedicated folder or binder to keep everything together. Divide it into sections for MOTs, services, and receipts, so you can quickly find what you need.

TRACK DATES AND MILEAGE

Note down the mileage and date for every service or repair. This makes it easier to schedule future maintenance and provides a clear timeline for potential buyers or insurers. If you do it digitally, you can set them to mark your calendar when it’s service time.

ASK FOR DETAILED INVOICES

Get an itemised invoice form your garage, wherever possible, that outlines what work was done. A generic receipt won’t cut it if you need detailed proof of maintenance.

HOW TO HANDLE MISSING RECORDS

What if you’ve misplaced some records – or never received them in the first place?

If you’ve bought a second-hand car, reach out to the previous owner or dealership, to see if they have copies of the service history. Many garages keep electronic records of past services, too – a quick call might be all it takes to retrieve a lost invoice.

But if you’ve tried all that, just begin documenting every service and repair moving forward. Explain the situation to potential buyers, and explain that you’ve taken care to maintain the car since owning it.

BOOK A CAR SERVICE WITH MASTER TECH AUTOS

Keeping a comprehensive service history isn’t just about making life easier for you; it adds value to your car, protects you from unexpected costs – and all but guarantees a smoother experience when dealing with buyers, insurers, and garages. That’s why we’ll help you get your car running like new, with a fully updated record for your service history.

Call 023 8061 1161 or contact us to book your car service.

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